Last Updated: 03/07/25

1. Agreement to Terms

By accessing or using the services provided by Rock Solid Plumbing & Heating ("Company," "we," "us," "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use immediately.

2. Services

We provide plumbing and heating services, including but not limited to repairs, maintenance, and installations. These services are subject to availability and may be modified at any time.

3. User Responsibilities

You agree to:

- Provide accurate and complete information when using our services.

- Comply with all applicable laws and regulations.

- Not misuse or interfere with our services.

4. Payments & Refunds

All payments are due as outlined in the service agreement or invoice. Refund policies will be subject to individual service contracts and applicable laws.

5. Intellectual Property

All content, trademarks, and materials on our website and services are the property of Rock Solid Plumbing & Heating and may not be used without permission.

6. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our services, to the extent permitted by law.

7. Dispute Resolution

Any disputes will be resolved through negotiation or arbitration in accordance with local laws.

8. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.

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SMS Terms & Conditions

Consent & Use of Information

Phone numbers collected for SMS communication will not be shared with third parties for marketing purposes.

Types of Messages You May Receive

If you opt-in to receive SMS messages from Rock Solid Plumbing & Heating, you may receive messages related to:

- Appointment reminders

- Follow-up messages

- Billing inquiries

- Promotions or offers

Message Frequency & Charges

Message frequency may vary. Standard message and data rates may apply based on your carrier's pricing plan. International fees may apply for messages sent outside the country.

Opt-In Methods

You can opt in to receive SMS messages by:

- Providing verbal consent during a conversation

- Submitting an online form

- Completing a paper form

Opt-Out & Support

You may opt out at any time by replying "STOP" to any message. For assistance, reply "HELP"or contact us at info@rocksolidplumbing.com.

If you do not wish to receive SMS messages, leave the SMS consent box unchecked on forms.

Additional Information

By opting in, you acknowledge that message and data rates may apply and that message frequency may vary.

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